HOME OWNERS ASSOCIATION

COMMUNITY MANAGEMENT PROFESSIONALS THANK YOU FOR THE OPPORTUNITY TO SERVICE YOUR COMMUNITY

PLEASE MAKE PAYMENTS HERE:  https://www.paylease.com/

Working behind the scenes to make every community a great place to live
At Community Management Professionals, we understand the relationship between providing superior service and ensuring the success and longevity of the communities we manage. That's why our long-term, highly-trained staff uses industry best practices to quickly respond to and resolve the needs of homeowners and their association boards. From accounting and information technology to horticulture and building maintenance, we have a deep, proven knowledge base from which to draw.   Here is an overview of the services you can count on!

Here are a few of the ways we provide proactive association management every day:

  • Efficacious and Well-Organized Board and Annual Meetings
  • Comprehensive Walk-through Inspections
  • Emergency Repair Services and a 24-hour Customer Communication Line
  • Vendor Procurement and Oversight
  • Convenient Online Portal where members can view account balances and communicate service requests and other matters directly with CMP
  • On-Site management of Single-Family Neighborhoods, Townhomes, Condominiums, Apartment Complexes, and  Master Planned Communities
  • Maintenance of Records for all contracts, warranties and other important documents

Our Experienced Staff
maintaining a consistent point of contact when board members change, our experienced staff helps provide continuity and responsive service year after year. And because the needs of communities are as diverse as residents themselves, we can design a tailored scope of services based on the following capabilities:

  • Property Managers
  • Certified Public Accountants
  • Security Directors
  • Environmental Directors
  • Administrative Support Personnel
  • Licensed Professionals for Maintenance and Repairs

Management and Administrative Services

  • Hold Seminars and Workshops for Board and Committee Members
  • File and Assist with all Insurance Claims
  • Development of Policies and Procedures if needed
  • Attend two Annual, Board and/or Committee Meetings (additional meetings invoiced at hourly rate)
  • Assist in the Preparation and Distribution of Newsletters and Notices to the Property
  • Issue New Owner Welcome Packages
  • Field all Owner Requests and Respond Accordingly
  • Dispatch Work Orders
  • Assist in the Meeting Minute Preparation
  • Prepare and Distribute Meeting Notices
  • Records Management and Storage
  • Utilize Purchasing Power for Goods and Services
  • Contractor Negotiations and Selection (2-3 bids provided)
  • Track all Incoming Phone Calls and Web Requests

 

 


Financial Management

  • Assessment and Special Assessment Billing
  • Collection of Dues
  • Delinquency Enforcement and Collection (Communicate with Board on Directed Action)
  • Annual Budget Preparation and Financial Planning
  • Manage Operating and Reserve Accounts
  • Reserve Planning and Budgeting
  • Owner Payments via Check, Online Check, Online Credit Card and Direct Draft
  • Pay all Association Expenses and Review for Accuracy
  • Financial Reporting Monthly (statement itemizes actual expenses versus budget expenses)
  • Investment Assistance and Analysis
  • Assist Board of Directors on Budget
  • Tax and Audit Coordination with CPA/ Auditor

Property Services

  • 24/7 Emergency Response
  • Dispatch and Supervise Association Service Providers
  • Rules and Violation Enforcement (citing violations in accordance with Board on Directed Action)
  • Regularly Scheduled Property Inspections (price not included)


Web and E-mail Notification Services
Community Management Professionals offers the latest web and e-mail notification systems to all of our Communities which provides better communication, 24/7 access to information, cost controls of financials and more participation among owners (extra charge applies)

General Features

  • Calendar of Events
  • Documents - Governing, Newsletters, Announcements, etc.
  • Security Features for Protection of Owners and Board Members
  • Basic Community Information and Services

 

Homeowner Features

  • View Detailed Account Balance and Payment History
  • Sign up for Direct Draft Payments
  • Online Credit Card Payments
  • Make Online Requests to Management Company or Board

 

Board Member Features

  • Approve Invoices
  • View Real Time Financial Statements including AR, AP, Balance Sheet and Income Statements
  • View Status of Covenant Enforcement Issues
  • Store Document Online (3 years)

 

   

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